Customer journey tells you about your customer behavioral scenario
Creating user journeys is mapping out different behavioral scenarios your users will take. You study the experience they have with you in every part of the process.
Sites now focus equally on information and images of their products. They discovered that their users needed more clarity towards the company and an easy-to-scan product details copy or table rather than just colorful images.
User journey mapping helps you understand customer needs at different parts of the process. It forms a base to optimize the process
It helps you to be logical
You need to sign up right away when you enter the site
You need to sign up only when you want to use their services
Understanding user and business pain points and pleasures becomes more easier.
Get them from discovering about you to becoming your loyal customers
**If you are looking for a User Experience designer that will help your business grow, DM me, let’s talk. I am open to opportunities
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